Política de privacidade

Last Updated: 6/23/2026

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Polypack, Inc. respects your privacy. This Privacy & Cookie Policy explains how we collect, use and protect information when you visit our website, contact us, request a quote or interact with our online content.

 

Who We Are

Polypack, Inc.
3301 Gateway Centre Blvd
Pinellas Park, FL 33782
Website: www.polypack.com
Contact: info@polypack.com

 

Information We May Collect

We may collect information that you provide directly to us, including:

• Nome

• Company name

• Email address

• Phone number

• Message details

• Product, packaging or project information submitted through forms

• Quote request information

We may also collect certain technical information automatically when you visit our website, including:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• General location information

• Website interaction and performance data

• Cookie and consent preferences

 

How We Use Information

We may use information to:

• Respond to quote requests, contact forms and customer inquiries

• Provide information about our packaging machinery, service and support

• Improve website performance and user experience

• Measure website traffic and marketing performance

• Display embedded content, such as videos or maps

• Maintain website security and functionality

• Comply with legal, regulatory and business obligations

 

Cookies and Similar Technologies

Our website uses cookies and similar technologies to help the site function, understand website performance, support embedded content and improve our marketing.

Cookies are small files stored on your browser or device. Some cookies are necessary for the website to work. Others are optional and are used only with your consent where required.

 

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They may support security, page navigation, consent management and basic website features. Essential cookies cannot usually be disabled through our cookie banner.

Examples may include Wix website functionality and Usercentrics consent management.

 

Analytics Cookies

Analytics cookies help us understand how visitors use our website, which pages are visited and how the site performs. This information helps us improve our website and content.

Examples may include Google Tag Manager, WEB-STAT or similar analytics tools.

 

Marketing and Advertising Cookies

Marketing cookies may be used to measure advertising performance, support conversion tracking, display embedded media or help us understand the effectiveness of our marketing campaigns.

Examples may include Google-related advertising tools, video players such as YouTube or Vimeo and other marketing technologies if enabled.

 

Functional and Embedded Content Cookies

Some website features, such as embedded videos or maps, may use third-party services. These services may place cookies or collect information when they are loaded. If you do not allow the related cookie category, some embedded content may be blocked until you update your cookie preferences.

Examples may include Google Maps, YouTube or Vimeo.

Cookie Consent and Preferences

When you visit our website, you may see a cookie banner that allows you to accept all cookies, deny non-essential cookies or manage your preferences.

You can change your cookie settings at any time by clicking the Cookie Settings or Privacy Settings link in the footer of our website.

If you deny non-essential cookies, some videos, maps or third-party features may not load.

 

Third-Party Services

We may use third-party services to operate, analyze and improve our website. These services may process information according to their own privacy policies.

Third-party services on our website may include:

• Wix website services

• Usercentrics consent management

• Google Tag Manager

• Google Analytics or Google-related services, if enabled

• WEB-STAT

• YouTube

• Vimeo

• Google Maps

We review and categorize these services through our consent management tool so that non-essential services are controlled by visitor consent where required.

 

Do Not Sell or Share My Personal Information

We do not sell personal information in the traditional sense. However, some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics or marketing technologies.

California residents and other eligible users may use the Your Privacy Choices or Do Not Sell or Share My Personal Information link in the footer of our website to manage applicable privacy choices.

 

California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to:

• Know what personal information we collect

• Request access to personal information

• Request deletion of personal information

• Correct inaccurate personal information

• Opt out of certain sharing or sale of personal information

• Limit certain uses of sensitive personal information, where applicable

• Not be discriminated against for exercising privacy rights

To submit a privacy request, contact us at:

info@polypack.com

We may need to verify your request before responding.

 

How We Protect Information

We use reasonable administrative, technical and organizational safeguards to help protect information. However, no website, system or method of transmission is completely secure.

 

How Long We Keep Information

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including business, legal, accounting and reporting needs.

 

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or security of those websites. Please review the privacy policies of any third-party sites you visit.

 

Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

 

Entre em contato conosco

If you have questions about this Privacy & Cookie Policy or wish to submit a privacy request, please contact us:

Polypack, Inc.
3301 Gateway Centre Blvd
Pinellas Park, FL 33782
info@polypack.com

 

Polypack, Inc. ("Polypack," "we," "us," or "our") operates the website polypack.com and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our Service, or interact with us via SMS/text messaging.

 

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

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1. Information We Collect

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1.1 Personal Information You Provide

When you register for an account, sign up for our services, or contact us, we may collect:

• Full name

• Email address

• Phone number (including mobile phone number)

• Company or organization name

• Billing and payment information

• Any other information you voluntarily provide

 

1.2 Information Collected Automatically

When you use our Service, we may automatically collect:

• Device information (browser type, operating system, device identifiers)

• IP address and approximate geolocation

• Usage data (pages viewed, features accessed, timestamps)

• Cookies and similar tracking technologies

• Log data and analytics information

 

1.3 SMS/Text Messaging Data

When you opt in to receive SMS/text messages from Polypack, we collect:

• Your mobile phone number

• Your opt-in consent and the date/time it was provided

• Message delivery and interaction data

• Opt-out requests and the date/time they were submitted

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service

• To create and manage your account

• To process transactions and send billing-related communications

• To send you one-time passwords (OTPs) and verification codes for account authentication

• To send account notifications, service updates, and security alerts

• To send marketing and promotional communications (only with your explicit opt-in consent)

• To respond to your inquiries and provide customer support

• To monitor and analyze usage trends and improve the Service

• To detect, prevent, and address fraud, abuse, and technical issues

• To comply with legal obligations

 

3. SMS/Text Messaging Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be sold, rented, loaned, traded, leased, or otherwise transferred to any third parties, including but not limited to lead generators, data brokers, or any other entity, for marketing or promotional purposes at any time. This applies to all mobile subscriber data collected as part of our SMS messaging program.

 

3.1 Types of Messages

If you opt in to our SMS messaging program, you may receive the following types of text messages from Polypack:

• Transactional Messages: One-time passwords (OTPs), verification codes, login confirmations, and account security alerts

• Account Notifications: Service updates, usage alerts, billing reminders, and important account-related information

• Marketing & Promotional Messages: Product announcements, special offers, feature updates, and promotional content (sent only with your separate, explicit opt-in consent)

 

3.2 Message Frequency

Message frequency varies based on your account activity and the message categories you have opted into. You can expect to receive approximately 5–10 messages per month, though transactional messages (such as OTPs) may be sent more frequently depending on your usage of the Service.

 

3.3 Opt-In Consent

We obtain your consent to receive SMS messages through our website sign-up form at polypack.com. Consent is not a condition of purchase or use of the Service. By providing your mobile phone number and checking the opt-in checkbox, you expressly consent to receive text messages from Polypack at the number provided.

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Consent for marketing and promotional messages is collected separately from transactional message consent. You may opt in to transactional messages without opting in to marketing messages.

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Consent to receive messages is not transferable or assignable to any other party.

 

3.4 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may also text HELP for assistance. Upon receiving your opt-out request, we will send a single confirmation message acknowledging that you have been unsubscribed, and you will receive no further messages from Polypack unless you re-subscribe.

You may also opt out by contacting us at service@polypack.com.

 

3.5 Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Polypack is not responsible for any charges incurred from your carrier related to SMS messaging.

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3.6 Supported Carriers

Our SMS messaging program is supported on all major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

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4. How We Share Your Information

We may share your information in the following circumstances:

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Service Providers

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We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analytics, email and SMS delivery, hosting, and customer support. These service providers are contractually obligated to protect your information and may only use it to provide services to Polypack.

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Legal Compliance

We may disclose information if required by law, regulation, legal process, or governmental request.

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Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

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With Your Consent

We may share your information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

 

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in consent records are retained for the duration of the messaging relationship and for a reasonable period thereafter to document compliance.

 

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure data storage practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to certain legal exceptions.

• Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email, or opt out of SMS marketing by replying STOP.

• Data Portability: Request your data in a portable, machine-readable format where technically feasible.

To exercise any of these rights, please contact us at service@polypack.com.

 

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at service@polypack.com.

 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy, if applicable.

 

10. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

 

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Polypack, Inc.
Email: service@polypack.com
Website: https://polypack.com